Frequently asked questions - FAQ

Frequently asked questions – FAQ

Frequently asked questions and answers

  • Why do you pack your fruit in plastic?

    The topic of plastic packaging has been on our minds for quite a while now and we are, of course, working on environmentally friendly alternatives. With our natural paper bag for various types of grape and stone fruit, we have already found a packaging that is mainly made of recyclable material and – with its material structure – protects the fruit. […]

    More about SanLucar and plastic

    Do you use pesticides?

    We want our fruit to taste as good to our customers as if it had just been freshly picked. That’s why we have very strict quality guidelines – from sowing all the way through to delivery to the supermarket. Our growers also aim to grow as naturally as possible. We regularly prune trees and plants […]

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    Why can product quality vary?

    We are very sorry if you have had bad experiences with any of our fruits. But those who work hand in hand with nature know that therecan be no 100% guarantee of delicious fruit! Sometimes the weather just upsets our plans and is not as good as we would like for our fruit. Nevertheless, it helps us to know exactly what particular fruit it is, where it was bought and what its lot number is. This lot number, which consists of several numbers, can be found on the packaging, usually on the back. With it, we can trace the path of our fruit […]

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    What fruits and vegetables can one eat with diabetes?

    Fruit and vegetables may also be eaten by diabetics. However, we recommend that you first consult your doctor or nutritionist. They can draw up an individual nutrition plan for you. There are two ways to find out which foods have what effect on blood sugar. You can be guided by the glycemic index (Glyx) or by the glycemic load (GL). There are also […]

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    What are you doing to conserve environmental

    SanLucar acts according to the guiding principle «Taste in harmony with people and nature». First and foremost, we want to offer people healthy, delicious fruit and vegetables. But we also want nature and the people who work for us to be happy. Therefore, we attach great importance to resource-saving, sustainable and climatecompatible cultivation. […]

    More on the sparing use of resources

    Are you socially committed? If so, what do you do?

    Interacting fairly and also sociably with people is very important to us. SanLucar agricultural engineers regularly visit our growing partners to be sure on-site that our strict guidelines are also being observed in all working areas. With our DREAMS programme, we are also involved in education, nutrition, sport and environmental protection in our growing countries. Some 200 people live and work on our farm Rooihoogte. Here we have created a permaculture garden for them for self-sufficiency, in addition, everyone has access to a fitness room and there is an anti-alcohol-abuse programme. […]

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    Why do you offer fruit and vegetables from abroad?

    Bananas, pineapples, mangos, mandarins, oranges, avocados, grapes – many of the fruits we offer are not native to Germany. Nevertheless, customers want them because they are healthy and really tasty. That is why we grow abroad, but also offer German fruit and vegetables such as apples, blueberries, raspberries, currants and tomatoes. Our mission is to provide everyone with the most natural, fresh and tasty fruit and vegetables. And in a way we can be proud of. Nature and the climate are very important to us, after all, we depend on both in a special way. […]

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    Are SanLucar products organic?

    SanLucar fruits and vegetables are not organic.Nevertheless, our fruits have been repeatedly awarded top marks by independent institutes
    such as ÖKO-TEST. Because even if our fruits do not bear the organic seal, they are all grown under our particularly strict SanLucar guidelines. OurMaster Growers ensure that our fruit and vegetables grow as naturally as possible. […]

    More about our quality standards